Terms of Use

Effective date: October 16, 2026

These terms cover your use of the P.J. Pappas Company website. Paid services are covered by separate agreements.

No guarantee of results

This website does not offer a guarantee of results.

Third-party content and tools

Some pages include videos, maps, social media posts or reviews embedded from other services. Your browser loads this content from the service providing it.

The chat assistant

The website chat assistant uses Anthropic's AI service to generate replies to your questions. You can choose to share contact information and details about the work you need so we can follow up. The assistant cannot book a call.

We and our marketing agency, AQ Marketing, keep your chat messages and any details you provide. These are also sent to our customer relationship management system, LeadConnector / HighLevel, so we can respond.

Your honest reviews

Nothing in these terms threatens or penalizes you for posting an honest review, including a negative review. These terms do not authorize threats, intimidation, disclosure of embarrassing information, baseless lawsuits or knowingly or recklessly false public accusations to prevent a review or force its removal.

We do not pay for reviews or endorsements or offer incentives for reviews on this website.

Governing law and venue

These terms are governed by the laws of Massachusetts. The venue for disputes about these terms is state or federal courts located in Middlesex County, Massachusetts.

Changes to these terms

We post updates on this page with a new effective date.

Contact us