Legal
Cookie Policy
Last updated October 16, 2026
Effective date: October 16, 2026. This policy explains the cookies and browser storage used on P.J. Pappas Company’s website, the providers involved, and your choices.
Your cookie choices
Analytics and advertising tools controlled by our banner stay off until you either click “Accept all” or scroll the page while the banner is showing. Scrolling while the banner is showing counts as accepting these tools. Embedded content works separately, as explained below.
You can use the “Cookie settings” link at the bottom of any page to switch analytics or advertising cookies off, or back on, at any time. We honor Global Privacy Control signals.
What the website uses
- Cookie choices: Our banner stores your choices in the aq_consent cookie for 180 days.
- Traffic statistics and attribution: Gauges counts page views. The aq_trk cookie remembers which ad or campaign link brought you here so form submissions can be credited to that source. It lasts 90 days.
- Chat: The chat assistant uses localStorage for its session and mute setting until you clear your browser storage. It uses sessionStorage for its dismissed attention prompt until you close the browser tab.
- Security and forms: Cloudflare and embedded forms use the cookies listed in the provider table below.
- Embedded content: Videos, maps and widgets make requests to their providers and may use those providers’ cookies or browser storage.
If you allow analytics, your browser may also send this website a list of the names of cookies and similar storage it holds for this site, at most once a day. It does not send their contents. The list is not stored with anything that identifies you and is used only to keep this Cookie Policy accurate. The related aq_consent_report entry stays in localStorage until you clear your browser storage or withdraw analytics consent.
Providers and storage durations
The table lists our providers, their purposes, and available cookie and storage details. For embedded Formsite forms, JSESSIONID and AWSALBCORS were observed on the form provider’s domain. Their specific functions on this website have not been verified. Their listed session durations come from the cookie database and were not measured on this site.
| Tool | What it does | Cookies / storage (how long) | Links |
|---|---|---|---|
| Cloudflare Turnstile Cloudflare, Inc. | Checks that form submissions come from a person rather than an automated bot. | None found by our scan | Privacy policy |
| AQ website chat assistant AQ Marketing; replies are generated using Anthropic's AI service | Answers visitor questions in a chat window and, if the visitor chooses, collects contact and project details so the business can follow up. Chat messages and any details provided are kept by the business and its marketing agency, AQ Marketing, and sent to the business's CRM. | agency-chatbot:session:<site> local storage — Until you clear your browser storageagency-chatbot:attention-dismissed:<site> session storage — Until you close the browser tabagencyChatbot.muted local storage — Until you clear your browser storage | — |
| Google Fonts Google LLC | Delivers the website's typefaces; your browser requests them from Google's servers, which receive your IP address. | None found by our scan | Privacy policy |
| Pressable website hosting Automattic Inc. (Pressable) | Hosts the website; its servers process standard request data such as IP addresses in server logs. | None found by our scan | Privacy policy |
| YouTube video embeds Google LLC | Shows embedded YouTube videos. Your browser connects to YouTube to load the player and video; Google receives request information and may use its own cookies or browser storage. | None found by our scan The embedded player may use provider cookies or browser storage. | — |
| Google Maps embed Google LLC | Shows an interactive map on some pages; your browser loads it from Google, which receives your IP address and may set its own cookies. | None found by our scan Google may set its own cookies when the map loads. | Privacy policy |
| Gauges website statistics Gauges (provided with Pressable hosting) | Counts page views for hosting-level traffic statistics. | None found by our scan | — |
| AQ marketing attribution cookie AQ Marketing (first party) | Remembers which ad or campaign link brought you to the site (from the page address) so form submissions can be credited to the right source. | aq_trk cookie — 90 days | — |
| Elfsight widgets Elfsight LLC | Shows embedded content widgets from Elfsight on some pages; your browser loads them from Elfsight, which receives your IP address and browser details. | _cfuvid cookie — session (typical; not measured on this site)The embedded widgets may use provider cookies. A Cloudflare _cfuvid cookie was observed for .elfsight.com. | Privacy policy |
| Anthropic API Anthropic, PBC | Generates the chat assistant's replies from the messages you type. | None found by our scan | Privacy policy |
| LeadConnector (HighLevel) CRM HighLevel, Inc. (LeadConnector) | Our customer relationship management (CRM) system. Contact form and chat details are stored here so we can respond. Any HighLevel widget on the site (for example a booking or audit form) also runs on it. | None found by our scan | Privacy policy |
| Cloudflare security and delivery Cloudflare, Inc. | Protects the website and its forms from attacks and automated bots and helps deliver pages quickly. Cloudflare receives your IP address and browser details. | _cfuvid cookie — session (typical; not measured on this site) | Privacy policy |
| Formsite forms Vroman Systems, Inc. (Formsite) | Some forms on the website are provided by Formsite; what you enter in them is sent to Formsite and passed to us. | None found by our scan | Privacy policy |
| Embedded Formsite cookies Vroman Systems, Inc. (Formsite) | Cookies from embedded forms supplied by Formsite were observed on fs30.formsite.com. Their specific functions on this website have not been verified. | JSESSIONID cookie — session (typical; not measured on this site)AWSALBCORS cookie — Session (typical; not measured on this site)JSESSIONID and AWSALBCORS were observed on fs30.formsite.com, the form provider’s domain. The listed session duration comes from the cookie database and was not measured on this site. | — |
| Cookie consent banner (part of this website) AQ Marketing (first party; no outside company involved) | Remembers the cookie choices you make on this site. If you allow analytics, your browser may also send this site, at most once a day, a list of the names of the cookies and similar storage it holds for this site — never their contents. The list is not stored with anything that identifies you, and it is used only to keep this Cookie Policy accurate. | aq_consent cookie — 180 daysaq_consent_report local storage — Until you clear your browser storage or withdraw analytics consent | — |
Embedded content and chat
Some pages include content from other services. Your browser requests that content directly from its provider, which receives request information and may use its own cookies or browser storage. The site cookie banner does not control the provider’s embedded frame. Your browser connects to YouTube to load its player and video. Google Maps may set its own cookies when a map loads. Elfsight widgets receive your IP address and browser details and may use provider cookies.
If you use the chat assistant, your messages and any contact or project details you choose to share are kept by us and our marketing agency, AQ Marketing. Anthropic generates the assistant’s replies from your messages. Chat details are also sent to our LeadConnector / HighLevel CRM so we can respond.
Cross-site tracking and Do Not Track
Yes. Other parties may collect personally identifiable information about your online activities over time and across different websites when you use this website.
Our website does not respond to browser “Do Not Track” signals. We do honor Global Privacy Control signals. You can also change your analytics and advertising cookie choices through “Cookie settings” at the bottom of any page.
Clearing browser storage
You can clear your browser storage to remove the chat assistant’s localStorage entries and the consent-report entry. You can also remove the consent-report entry by withdrawing analytics consent through “Cookie settings.”
Policy updates and contact
We post the updated policy on this page with a new effective date.
P.J. Pappas Company83 Alexander Rd, Billerica, MA 01821
Phone: (781) 935-9519
Document version 9b8c563a9a11